Privacy policy

Privacy Policy

This is the website of DuVall Tree Service: https://www.duvalltreeservice.com/

Our business location: Columbia, South Carolina

Our phone number: (803) 446-8863


General Policy

DuVall Tree Service understands the importance of protecting your privacy and personal information. Through this website, we may collect the names, email addresses, phone numbers, and other information voluntarily provided by visitors who contact us, submit an inquiry, or request an estimate for our tree care services.

We use the information collected to respond to inquiries, schedule estimates, provide information about our services, communicate with customers, and improve our website and customer experience. We may contact you by telephone, email, or other communication methods regarding your request or our services.

Information voluntarily submitted through our website may also be used for customer service, business operations, and marketing purposes consistent with applicable law. We do not sell personal contact information submitted through our website to unrelated organizations for their independent marketing purposes.

We may share necessary information with trusted service providers that assist with website hosting, customer communications, analytics, advertising, and other business operations. These providers may process information on our behalf to perform their services.

If you provide your postal address, email address, or telephone number, you may receive communications related to your inquiry, requested services, or relevant business updates. If you no longer wish to receive promotional communications, you may contact us through our website or by calling (803) 446-8863.

DuVall Tree Service takes reasonable precautions to protect personal information submitted through our website. We use appropriate administrative, technical, and organizational safeguards intended to prevent unauthorized access, disclosure, alteration, or misuse of personal information.

Access to personal information is limited to authorized personnel and service providers who require the information to perform legitimate business functions, such as responding to customer inquiries, scheduling tree removal services, or coordinating estimates.

Although we take steps to safeguard the information collected, no method of electronic transmission or storage is completely secure. We encourage visitors to avoid submitting sensitive personal or financial information through general website contact forms.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with applicable legal obligations, resolve disputes, and maintain appropriate business records.


Cookies

Our website may use cookies and similar tracking technologies to improve the browsing experience, understand website traffic, and evaluate the effectiveness of our marketing efforts.

Cookies are small text files stored on your device when you visit a website. They help websites remember certain information about your visit and may be used to analyze visitor behavior, improve website functionality, and measure site performance.

Information collected through cookies and similar technologies may include your IP address, browser type, device information, pages visited, approximate geographic location, and interactions with website content.

DuVall Tree Service may use website analytics and advertising technologies provided by third-party platforms, including Google, Microsoft, and Meta (Facebook and Instagram), where these services are enabled.

These technologies may be used to understand website performance, measure advertising effectiveness, and display relevant advertisements to individuals who previously visited our website.


For example, visitors who view our tree removal, stump grinding, or other service pages may later encounter advertisements related to our services on participating advertising platforms, if remarketing tools are enabled.

Third-party service providers may use their own cookies or similar technologies in accordance with their respective privacy policies.

You can manage, restrict, or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

You can also manage advertising preferences through the following resources:

These tools provide additional options for managing personalized advertising and certain tracking preferences.


Links to Other Sites

Our website may contain links to third-party websites for your convenience and information. These websites may operate independently of DuVall Tree Service and maintain their own privacy policies and data collection practices.

We encourage visitors to review the privacy policies of any third-party websites they access through links on our site.

DuVall Tree Service is not responsible for the content, security, or privacy practices of websites that we do not own or control.


CAN-SPAM Act

The CAN-SPAM Act establishes requirements for commercial email communications, including rules regarding accurate sender information, advertising disclosures, and the ability for recipients to unsubscribe from promotional emails.

DuVall Tree Service may collect email addresses to respond to customer inquiries, provide requested service information, communicate about estimates, and send relevant business updates where permitted by law.

To comply with applicable CAN-SPAM requirements, we will:

  • Avoid false or misleading subject lines and sender information.
  • Identify commercial advertisements appropriately when required.
  • Include a valid physical postal address in commercial marketing emails.
  • Provide a clear method for recipients to opt out of promotional emails.
  • Honor valid unsubscribe requests within the legally required timeframe.
  • Monitor third-party email marketing providers for compliance when applicable.

If you no longer wish to receive promotional emails from DuVall Tree Service, you may follow the unsubscribe instructions included in those emails or contact us directly through our website.

Requests to unsubscribe from promotional communications will not prevent necessary communications regarding existing service appointments, estimates, or other customer transactions.


Telephone Communications

DuVall Tree Service may contact customers and prospective customers who have requested information, submitted an estimate request, or otherwise initiated communication with our business.

We respect requests to stop receiving promotional telephone communications and will honor applicable federal and state requirements regarding telemarketing and consumer privacy.

For additional information about reducing unwanted telemarketing calls, you may visit the Federal Trade Commission's National Do Not Call Registry:

https://www.donotcall.gov/


Your Privacy Choices

You may contact DuVall Tree Service to request information about personal information you have provided, request corrections, or request deletion of information, subject to applicable laws and legitimate business recordkeeping requirements.

You may also request that we stop sending promotional communications or update your contact preferences.

To make a privacy-related request, please contact us at (803) 446-8863 or through the Contact Us page on our website.


User Agreement

By accessing and using this website, you acknowledge that you have been provided access to this Privacy Policy, which describes how DuVall Tree Service collects, uses, and protects personal information.

Where applicable law requires consent for particular data collection or processing activities, we will seek that consent separately.

If you believe our website is not following the privacy practices described in this policy, please contact DuVall Tree Service using the contact information provided above.


Updates

DuVall Tree Service reserves the right to update or modify this Privacy Policy to reflect changes in our business practices, website technology, legal requirements, or privacy procedures.

Any changes will be posted on this page with an updated revision date. We encourage visitors to review this policy periodically to remain informed about how their information is collected and used.

Last Updated: October 20, 2026